Intro
Philips is a multinational corporation which deals with electronic items in different countries. It is also available to the customers online or by going to the market.
It works on manufacturing different electronic items as per the increasing demand of the people. One of Philips’s well-known electronic items is the Philips hue light bulb.
Common issues and questions on Philips hue lights
It is usual to have some issues and questions regarding any item present in the market today as it said that nothing is complete.
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In this blog, we have collected the most asked issues and questions regarding the Philips hue bulb and their solutions and answers respectively.
Q.1 How to set up the Philips Hue bulb?
Setting up the Philips Hue bulb means being able to control the lighting system of the bulb using your smartphone. To configure your Philips hue bulb, go through the steps mentioned below.
- Turn on the Hue bulb
At the very first, turn on the hue lights and connect them to the power outlet to make the Hue bridge available to discover and connect to them.
- Connect the bridge to the network
Then, you’ll be needed to connect the hue bridge to your network. The bulb comes with a Philips Hue bridge that controls all the light systems of the bulb.
The bridge can be connected to your smartphone via an ethernet cable. Connect the bridge to a wifi router(that is connected to the smartphone) via an ethernet cable.
- Connect the Philips Hue lights to the bridge
At the last, connect the Philips Hue lights or bulbs to the bridge to get access to the control of the bulbs.
Download the Philips Hue app from the App Market or Google play store(for ios or Android respectively) and launch it.
- Launch the app and go to settings
- Select light setup and click on the + sign
- The application will search for available lights near the area.
Note: The bulbs must be turned on
Use the app to connect the lights to your bridge using the Yeti-smart home automation feature.
Note: If you have got the Philips Hue starter kit at the beginning, the lights will get connected to the bridge and there is no need to download the app.
Q.2 The bridge is unable to find all my lights
Usually, the bridge automatically gets connected to the lights if you had a starter kit at the beginning.
The reason why the bridge is not showing all the lights may be that the lights are turned off, so turn on the lights and then try to check it again.
If the issue still occurs, follow the instructions mentioned below to get a successful connection between the bridge and all the lights.
- Launch the Philips Hue app and head to the settings section
- Tap on “Add a serial number” and enter the 6 character code printed on your bulb.
- Check again if the issue persists.
Q.3 What to do if it shows an unreachable error?
Sometimes, the bulbs that are far from the main bridge,(that acts as a repeater) might not light. In this situation, you need to understand that the Philips Hue bulbs have a limited network reach and they can not glow beyond the range.
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To solve the issue,
- You should try moving the Hue bridge placing it nearer to the bulbs or placing it at a central position.
- There is another method to get rid of these issues, you should download some additional Hue bulbs. Place some more bulbs around your home and try moving the bulbs that work nearer to the bulb that don’t.
Q.4 How to solve the interference issue?
You may face interference issues between the Philips Hue bulbs sometimes. Philips Hue works on the 2.4GHz band alongside wifi and that is the reason behind the issue. To resolve this, you will be needed to change the channel used.
To change the channel of the Hue bulbs, follow the instructions given below.
- Launch the Philips Hue app on your device and go to settings.
- Click on “Hue bridges” and choose your bridge by clicking on the ‘i’ option.
- Click on “Channel change”.(While changing the channel, you need to make sure that all the bulbs are turned on).
- Wait for about 30 seconds and the system will change the channel.
Conclusion
Philips Hue bulbs are high-tech and wirelessly controllable lights that cover a wide area of view with light. There are some tech or non-tech-related issues that come up with the bulbs.
In this guide, we have covered the most common issues and most asked questions by users around the globe along with their solutions.
We have learned the following:
- To configure the Philips Hue bulbs
- To resolve the interference issue
- To resolve the unreachable error of the bulb
- Connectivity related issues
